How does Flexy work?

If you see a job which catches your eye, you can "register your interest". The system will then match you to jobs, based on the jobs you’ve registered interest in, your skills and previous work experiences, and also your personality profile. If the system has successfully matched you to a job, you will receive a notification through the app. 

Your profile will only be visible to Hirers after you have clicked "Yes, I'm Interested" in response to a Job Alert. If you are not interested in the Job Alert, please click "I'm not interested", so the system can tailor future job alerts to match your preferences.

How do I know what jobs are available?

You will receive notifications when new jobs are posted in your area that our system thinks you would be a good match for. Alternatively you can set your search radius within the app and browse through available jobs.

Why am I not getting any matches?

You will be matched with jobs based on the skills and experiences section on the app, and also your job preferences. Please ensure that these sections are regularly updated!

Please also ensure that your profile is completed (this includes updating your personal statement, uploading a profile photo, and completing the personality test).

I've been matched to a job, but I haven't received shift notifications?

After you've been matched with the job, Hirers often like to review profiles before making shifts available to you. 

If you haven't worked for Flexy yet, we would recommend reviewing your Flexy profile. It’s important that your Flexy profile looks professional, as this is what Hirers would use to make a decision on whether they would want to work with you.

Will the Hirer contact me to arrange an interview?

If you're selected for an interview, then the Hirer will contact you directly via phone or email. The Hirer may also contact you directly to request your CV if it is required.

What happens next?

If your interview is successful, then the hirer will 'accept' your application via the app and you will receive a notification about this. The hirer should then contact you to arrange a start date directly and will add shifts to the job, which you can then view and book through the app. We encourage our hirers to liase directly with workers about start dates and any other information that may be relevant to the job. If you have been accepted onto a job, but have not received a start date within 7 days of being accepted, please let us know and we will be happy to follow up with the hirer on your behalf.

Important: Please always ensure that Flexy are aware of your starting date in all roles (in cases when shifts have not yet been added onto the app). This is crucial to ensure you're paid correctly, and on time.

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