I'm trying to register but I haven't received an SMS verification code?

Please request the code again, and wait for a few hours for it to come through. Please also try using different formats of your phone number (i.e. 07xxx and +44xxx), and removing any spaces between the numbers.

If it still does not come through, please send us an email to hello@flexy.com, including the mobile phone number you entered and the name of your service provider (e.g. Vodafone or O2).

I've been locked out of my account?

If you've entered your password incorrectly 3 times, you will be locked out of your account for an hour. Please reset your password, and then try to log in again after the hour has passed. 

Why can't I check-in?

Please check that you are on a stable internet connection when you attempt to check-in. If this does not work, please send a screenshot of the issue to us via the in-app chat (Contact Flexy), or hello@flexy.com so our tech team can investigate.

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